Shipping and Delivery

Important Information about COVID-19

Evil Bikes is a global family and like all families in a tough time, we must stick together, be smart and look toward the future. In lieu of Stay At Home orders, we will operate with a very limited staff in our shipping department. Shipping will continue however shipping times will be slower than normal. Our priority is to ensure the safety of our communities and to flatten the curve of COVID-19 as fast as possible. We encourage all of our partners, athletes and customers to do the same and #stayhome during this uncertain time

  • Evil Customer Service will continue to be online, ready to answer your questions, accept orders, and help you out any way we can, worldwide.
  • EU headquarters are able to continue to ship orders for the time being. Any change to this and we will let you know.
  • Our Bellingham, WA and Madrid, Spain offices will remain closed to visitors.
  • We are asking all our friends and followers to act responsibly and respect all quarantine, isolation, and stay at home orders.

Current Shipping Estimates

  • Complete Bike Builds: 5-7 business days from order date
  • Frame-Only Purchases: 3-5 business days from order date
  • Small Parts & Apparel: 1-2 business days from order date
      Australia 

      Shipping and duties are included in the retail price of Frames and Complete Frame with Build kit.  

      Shipping Information

      All orders from Evil-bikes.com will ship from our warehouse in Bellingham, Washington.

      Most items are available to ship in 1-2 business days, unless otherwise noted. Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit card information).

      We process, ship, and deliver orders on business days only. We do not offer shipping or delivery on Saturday, Sunday, or holidays.

      If your order includes several items, we may ship them in separate packages and they may not arrive together in one delivery.

      Tracking Your Order

      We will send you a shipping confirmation email when all or part of your order is shipped. It will include a UPS, USPS or FedEx tracking number. A separate email will be sent for each shipment.

      Changes

      Once we have processed an order we are not able to add to the order or change the shipping options, address, etc.